Visa, immigration and citizenship enquiries
Telephone: +61 2 6196 0196 (language support services available).
Or submit an Immigration Enquiry online.
General enquiries
Email: [email protected]
Direct Aid Program enquiries
Email: [email protected]
Passport and notarial enquiries
For enquiries concerning Australian passports, notarial and document legalisation services, or other consular services for Australians, please contact your nearest Australian mission:
Embassy of Australia - Brasilia
Consulate-General - Sao Paulo
Honorary Consulate - Rio de Janeiro
In an emergency
Contact us or, outside business hours, the 24-hour Consular Emergency Centre:
- 1300 555 135 (within Australia)
- +61 2 6261 3305 (from overseas)
Last update: 27 February 2024