Welcome to the webpages of the Department of Home Affairs in Brazil. These pages contain visa and citizenship information in English and Portuguese for clients residing in Brazil.
Australia has a universal visa system. This means that all non-Australian citizens require a visa to enter or stay in Australia. You must have a visa before you travel to Australia. We do not recommend booking flights or making travel commitments until you have a valid visa to travel to Australia. The Department of Home Affairs will not be liable for any financial loss incurred by travellers unable to obtain a visa before their intended travel date.
Refer to the Department of Home Affairs website before applying for a visa or citizenship. Visa options on the department's website help you find an appropriate visa type.
Enquiries
Visa and citizenship applications are managed by the Department of Home Affairs. Embassy staff are unable to assist with general visa or citizenship enquiries.
The Department of Home Affairs website has the most up to date and comprehensive information on applying for visas and citizenship. The website also has useful definitions and tools to help you understand the department’s requirements. Visit the website at Immigration and citizenship.
If you are having trouble locating information on the department’s website, the Home Affairs Digital Assistant may be able to help. The Digital Assistant can help you find information on Australian visas, citizenship and border entry. Visit the Immigration and citizenship website, and click the Ask a question button to get started.
Global Service Centre
If you require additional information, you may telephone the Global Service Centre on +61 2 6196 0196, Monday to Friday, from 9:00am to 5:00pm your local time.
International calls may be subject to charges imposed by your local carrier. You may wish to consider using a Voice over Internet Protocol (VoIP) provider to avoid potentially high charges.
Using an interpreter
When you call the GSC, select option 6 to engage a Translating and Interpreting Service (TIS) interpreter in your language. Option 6 can be selected straight after dialling the GSC number.
Alternatively, a TIS interpreter can also be engaged directly via:
- TIS website: Search | Translating and Interpreting Service (TIS National) or
- Home Affairs website See: Family and friends helping with your application
Compliments, complaints and suggestions
Your feedback is valuable to the Department of Home Affairs. The department uses your feedback to improve services and investigate and respond to any issues of concern. You can find more information on the department’s website at Compliments, complaints and suggestions.
Allegations related to suspicious border activities
If it doesn’t feel right, flag it anonymously with Border Watch. Border Watch is the single collection point for the Department of Home Affairs and the Australian Border Force (ABF) for allegations related to suspicious border activities and is not limited to immigration and citizenship. One small observation could help stop a much larger border crime. You can report suspicious immigration, customs and border related activity via the Border Watch Online Report.
Latest news and changes
Please note, from 18 December 2023, Australian Biometric Collection Centre locations and Service Delivery Partners will change in this region. Links to make a biometric collection booking and the new ABCC location can be found on the Department of Home Affairs website at https://immi.homeaffairs.gov.au/help-support/contact-us/offices-and-locations/offices-in-australia/outside-australia
For the latest immigration and citizenship news, see News archive.
We encourage you to review supporting information in English or Portuguese at:
Applying for a visa or citizenship
Frequently Asked Questions (FAQs)
Agents
We encourage agents representing visa or citizenship applicants from Brazil, Argentina, Paraguay and Uruguay to subscribe to our MailChimp distribution list to receive tips, news and invitations to webinars. Sign up here.
Useful Links
Visa application charge (fees)
Changing incorrect information in your application
What you can or cannot bring to Australia
Departmental offices in Australia
Departmental offices outside Australia (includes Health, Character and Biometrics information)
Page Last Updated: December 2023