Australian Embassy
Brazil

Frequently Asked Questions

The Department of Home Affairs website has a quick guide to common questions.

 

Visa FAQs

Which visa should I apply for?

I need to travel urgently. What can I do?

I have applied for Australian citizenship and need to travel to Australia urgently. Can I travel on my current passport?

Can I apply for more than one visa?

What are the visa requirements for minors?

Does my newborn child have a visa for Australia?

What are the character requirements to enter Australia?

What are the health requirements to enter Australia?

Which doctors can do the medical exam?

Which vaccines are required to travel to Australia?

Who can assist with my application?

Do I need to provide translations or certified copies?

How long will my application take to process?

How can I check the status of my application?

How can I check my visa details?

What travel document is required to enter Australia?

Should I notify changes in my circumstances, such as a new passport?

How can I correct an error in my application?

How can I withdraw my application?

Why was my visa application refused?

Can I apply again after a refusal?

What are the conditions on my visa?

How can I ask for a refund?

 

Visitor FAQs

Can I apply for an Electronic Travel Authority (ETA)?

I hold an ETA eligible passport but when I tried to apply, I received a message saying that the application cannot be assessed. What do I do now?

 

Student FAQs

How can I apply for a Student visa?

What documents are required for a Student visa?

What is the Genuine Temporary Entrant (GTE) requirement?

What should be included in the GTE statement?

How much money do I need to study in Australia?

What are acceptable forms of evidence of financial capacity?

Who can support me financially to study in Australia?

What are the requirements for accompanying family?

 

Citizenship FAQs

My child was born outside Australia. How can he/she become an Australian Citizen?

I have applied for Australian citizenship and need to travel to Australia urgently. Can I travel on my current passport?

 

Customs FAQs

Can I bring my medication to Australia?

What kind of food and goods can I take to Australia?

Which vaccines are required to travel to Australia?

 

Notifying Home Affairs

How can I correct an error in my application?

How can I withdraw my application?

Should I notify changes in my circumstances, such as a new passport?

How can I report someone breaching, or intending to breach, Australian visa, customs or border rules?

 

Visa FAQs

 

Which visa should I apply for?

This depends on your purpose for travel and other factors. Our website has a visa finder tool, which can help you determine which visa will be most suitable for your travel purpose.

If you are unable to locate the information you require on our website, you may telephone the Global Service Centre in Australia at +61 2 6196 0196. Spanish and Portuguese interpreting services are available.

Information about who can help with your application is available on the Department of Home Affairs website.

 

I need to travel urgently. What can I do?

The Department of Home Affairs generally processes visas in the order that we receive them. However, special consideration may be given for genuinely compelling or compassionate reasons, such as a gravely ill family member in Australia.

If you have not done so, lodge a visa application and ensure all required evidence is uploaded to ImmiAccount. Attach a letter explaining the nature of the compelling or compassionate circumstances, and provide any available supporting evidence (for example a letter from a doctor if a family member is ill).

If necessary, telephone the Global Service Centre in Australia on +61 2 6196 0196.

We strongly recommend that you should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by applicants whose visa application was finalised later than expected or where an application is unsuccessful.

 

I have applied for Australian citizenship and need to travel to Australia urgently. Can I travel on my current passport?

Australian citizens must enter and depart Australia on an Australian passport. If you are not yet an Australian citizen, you can apply for a visa on a Brazilian (or other non-Australian) passport.

For assistance, contact the Global Service Centre in Australia on +61 2 6196 0196.

 

Can I apply for more than one visa?

Yes, you can re-apply for the same visa or apply for multiple visas at the same time. However, there are a couple of important points to note:

·         If you have previously been refused a visa, you must declare this in your new application.

·         You will need to provide all relevant information and documentation for each application.

·         You can only hold one visa at any time, a new visa will replace a visa granted earlier. Therefore, you should withdraw pending visa applications if you do not wish for a current visa to cease.

 

What are the visa requirements for minors?

In addition to the regular visa requirements, if minors are not travelling with both parents, appropriate arrangements must also be in place for the child’s welfare in Australia, and we must be satisfied that the grant of the visa is in the best interests of the child.

Minors need to demonstrate that both parents (or guardians) consent to the grant of the visa. A birth certificate, adoption papers or other custody documentation will be required.

Both parents (or guardians) must complete Form 1229 and provide a scanned copy of an official form of identification that includes their signatures (usually a passport or ID card).

Alternatively, legal documentation may be provided to demonstrate that the child is permitted to travel to Australia.

 

What are the character requirements to enter Australia?

Everyone who wishes to enter Australia must be assessed against the character requirements.

 

What are the health requirements to enter Australia?

Everyone who wishes to enter Australia must meet the health requirement.

 

Which doctors can do the medical exam?

Information on panel physicians is listed under Offices outside Australia for your country of residence. Only listed panel doctors are authorised to conduct medical examinations for visa applications.

 

Which vaccines are required to travel to Australia?

The Department of Health website has information about yellow fever and other vaccinations. You may need to undertake health examinations before being granted a visa.

 

Who can assist with my application?

You can apply for a visa or citizenship by creating your own ImmiAccount.

If you need help, information about who can help with your application is available on the Department of Home Affairs website.

If you wish to appoint a migration agent to act on your behalf, complete and provide Form 956.

If you wish to appoint any other person to receive correspondence on your behalf, complete and provide Form 956A.

 

Do I need to provide translations or certified copies?

You do not need to provide certified copies.

You must provide translations for most documentation that has not been issued in English.

 

How long will my application take to process?

Global processing times for all visa and citizenship applications are published on the Department of Home Affairs website each month, providing an indicative timeframe for processing applications.  These are average times and actual processing times can vary considerably. Processing times are impacted by changes in application volumes, seasonal peaks, complex cases, operational demands and incomplete applications.

Avoid processing delays by lodging applications complete with all required documentation at the time of lodgement and by responding to any requests in a timely manner.

 

How can I check the status of my application?

Log into your ImmiAccount to check the progress of an online application.

 

How can I check my visa details?

Visa Entitlement Verification Online (VEVO) is a free online service that gives visa holders, employers and other registered organisations access to visa entitlements and status information 24 hours a day.

You can check your visa details, including validity and visa conditions, online using VEVO.

 

What travel document is required to enter Australia?

Everyone entering Australia must present a valid and approved official travel document as evidence of their identity and nationality – usually a passport issued by the holder’s country of citizenship.

Australian visas are electronically attached to the valid passport used on the visa application. You may not be allowed to travel on a passport that the visa is not linked to. Therefore it is essential that you advise us of any new passports.

 

Should I notify changes in my circumstances, such as a new passport?

Yes, you should notify the department of any changes in your circumstances.

Update your passport details by providing Form 929 and a colour scan of your new passport bio-page (the page with the photograph).

If your visa application has not been finalised, upload these documents to your ImmiAccount.

If you have already been granted a visa, you may email these documents to: 929@homeaffairs.gov.au.

 

How can I correct an error in my application?

Please use Form 1023 to notify of an incorrect answer in your application. If your application is has not been finalised, attach the form to ImmiAccount. If your application has been finalised, email the form to 929@homeaffairs.gov.au.

 

How can I withdraw my application?

You can withdraw an application by completing and providing Form 1446 via ImmiAccount. Once withdrawn, an application cannot be considered.

 

Why was my visa application refused?

If we refuse a visa, we send a notification letter explaining the reasons for the refusal and any rights you may have to apply for review of the decision with the Administrative Appeals Tribunal in Australia. Once a visa application has been refused, the department is not able to review the decision.

If you did not receive a notification letter, check that your contact details in ImmiAccount are accurate, check your junk email folder and whether the letter is in your ImmiAccount. If you cannot locate the letter, telephone the Global Service Centre in Australia on +61 2 6196 0196.

 

Can I apply again after a refusal?

Yes, you can apply again for a visa if you are outside Australia and have had a visa refused. Each application is treated as a new application and assessed on its own merits.

However, if you had an application was refused, it was because you did not satisfy at least one of the visa criteria. Therefore, if your circumstances and evidence have not changed, you may not satisfy the same criterion. If you apply again, you should address the reasons for the previous refusal in the new application and provide a clear explanation and evidence as to why you believe that you meet the criterion.

You must declare any previous refusals in any new applications. Failing to declare a previous refusal may be considered misleading information. If you have a visa refused for providing misleading information or a non-genuine document, you may not be eligible for a visa for 3 years.

 

What are the conditions on my visa?

You can check your visa conditions on your visa grant notification letter or via VEVO.

 

How can I ask for a refund?

Visa application charges (VAC) are a legal requirement for most visa applications. A VAC is payable even if a visa is not granted. You may request a refund on Form 1424. Refunds are only available in very limited circumstances, as indicated on question 21 of Form 1424.

 

Visitor FAQs

Can I apply for an Electronic Travel Authority (ETA)?

There are specified passports that are eligible to apply for an ETA. Brazilian passport holders are not eligible to apply for an ETA. Individuals who hold a non-citizen passport, certificate of identity or other travel document cannot apply for an ETA.

 

I hold an ETA eligible passport but when I tried to apply, I received a message saying that the application cannot be assessed.  What do I do now?

This means that the application is one of a small number of applications that cannot be approved over the internet due to checks required by the Australian Government.  Do not submit the application again. If you do, the result will be the same and your credit card will be charged again.

If you have had any criminal convictions in any country, you should obtain police checks and other relevant character documents then apply for a Visitor visa (subclass 600). If you may not meet the health requirements, you should also apply for a Visitor visa (subclass 600).

If necessary, you may contact the Global Service Centre.  You will need to provide your ETA reference number and passport details.

 

Student FAQs

How can I apply for a Student visa?

The first step is to check the requirements online and gather the documentation, then lodge online via ImmiAccount. See visa applications and Student visas for further information.

 

What documents are required for a Student visa?

Required documentation can vary significantly. The ‘Step by step’ section of the Student visa webpage provides guidance on what documents to prepare and how to apply.

At a minimum, all students applying offshore will need to provide:

·         Confirmation of Enrolment (CoE)

·         Overseas Student Health Cover (OSHC)

·         Passport biodata page

·         GTE statement and supporting evidence (usually including employment, educational and financial evidence).

Some students will need:

·         Evidence of financial capacity and access to funds

·         Evidence of English language ability

·         Evidence of appropriate welfare arrangements, parental consent and custody documentation (for applicants under the age of 18)

·         Form 956 or 956A

·         Health examinations

·         Biometrics

·         Evidence of relationship (if applying with family members).

Check the document evidence list for more information.

 

What is the Genuine Temporary Entrant (GTE) requirement?

The Genuine Temporary Entrant (GTE) requirement is used to ensure that the Student visa program is used as intended. To be eligible for a Student visa, applicants must satisfy the GTE requirement. Check the document evidence list for more information.

For information on the GTE requirement is assessed, refer to: Direction No. 69 – Assessing the Genuine Temporary Entrant Criterion for Student Visa and Student Guardian Visa Applications.

 

What should be included in the GTE statement?

Refer to the website for information about what to include in the Genuine Temporary Entrant GTE statement.

 

How much money do I need to study in Australia?

There are multiple ways of demonstrating your financial capacity to study in Australia.

·         sufficient funds in a money deposit*

·         evidence that your spouse or parents are willing to support you and they have an annual income of at least AUD 62222 for single students or at least AUD 72592 for students that are accompanied by family members

·         an Acceptance Advice of Secondary Exchange Students form (for secondary exchange students only)

·         a letter of support from the Australian Department of Foreign Affairs and Trade or the Department of Defence.

 

*If demonstrating sufficient funds in a money deposit, you need access to sufficient funds to cover your travel to and from Australia, your tuition and your living costs in Australia for the first 12 months. If you have accompanying family members, you also need to have sufficient funds for the travel and living costs of the family members and tuition for any school-aged children. If you intend to stay in Australia for less than 12 months, you need the pro-rata amount.

Travel expenses:              AUD 2000 per person

Living expenses:               AUD 21041 for student

                                                AUD 7362 for partner

                                                AUD 3152 for each dependent child (plus educational arrangements)

 

Check the document evidence list for more information.

 

What are acceptable forms of evidence of financial capacity?

The acceptable forms of evidence of financial capacity are either:

·         money deposit(s) with a financial institution

·         loan with a financial institution

·         government loan

·         scholarship

·         financial support.

 

Check the document evidence list for more information.

 

Who can support me financially to study in Australia?

If the person (or people) providing you with financial support is not a close family member, you must satisfy us that you will have genuine access to the funds. We consider the relationship between you and the financial supporter, their general financial circumstances, and assess whether it is plausible that the funds would be genuinely accessible by you during your stay in Australia.

 

What are the requirements for accompanying family?

You can include family members when you lodge your visa application.

For student visas, a family member is:

·         your partner, or

·         your or your partner's dependent child who is unmarried and has not turned 18 years of age.

Family members who apply for the visa must meet visa requirements including:

·         health

·         character

·         health insurance (Overseas Student Health Cover)

·         GTE

·         sufficient funds

·         educational arrangements (for school-age children)

·         genuine family relationship (birth certificates, marriage certificates or evidence of de facto relationship).

You must declare your family members in your student visa application even if they do not plan to travel with you to Australia. If you do not do this, your family members will not be eligible for a student visa to join you in Australia. Declared family members can also apply as a subsequent entrant (at a later time, separate from your application) in ImmiAccount.

Check the document evidence list for more information.

 

Citizenship FAQs

My child was born outside Australia. How can he/she become an Australian Citizen?

If at least one parent was an Australian citizen at the time the child was born, you can apply for citizenship by descent online.

 

I have applied for Australian citizenship and need to travel to Australia urgently. Can I travel on my current passport?

Australian citizens must enter and depart Australia on an Australian passport. If you are not yet an Australian citizen, you can apply for a visa on your current passport. For assistance, contact the Global Service Centre in Australia on +61 2 6196 0196.

 

Customs FAQs

Can I bring my medication to Australia?

This depends on the medication type and quantity. Please refer to What you can or cannot bring to Australia.

 

What kind of food and goods can I take to Australia?

This will depend as Australia has strict quarantine rules and it is essential that you declare all food when travelling. Please refer to ‘What you can or cannot bring to Australia’.

 

Notifying Home Affairs

How can I correct an error in my application?

Please use Form 1023 to notify of an incorrect answer in your application. If your application is has not been finalised, attach the form to ImmiAccount. If your application has been finalised, email to 929@homeaffairs.gov.au.

 

How can I withdraw my application?

You can withdraw an application by completing and providing Form 1446 via ImmiAccount. Once withdrawn, an application cannot be considered.

 

Should I notify changes in my circumstances, such as a new passport?

Yes, you should notify the department of any changes in your circumstances.

Update your passport details by providing From 929 and a colour scan of your new passport bio-page (the page with the photograph).

If your visa application has not been finalised, upload these documents to your ImmiAccount.

If you have already been granted a visa, you may email these documents to: 929@homeaffairs.gov.au.

 

How can I report someone breaching, or intending to breach, Australian visa, customs or border rules?

If you have information about suspicious or illegal immigration, customs and border-related activities, report it to Border Watch.

For privacy reasons, we cannot advise you of the outcome of any related actions we take.